{"help_topics":[{"ord_pro_top_id":"1","order_problem_topic":"Imprint Rubbing Off","topic_section":"Artwork"},{"ord_pro_top_id":"2","order_problem_topic":"Incorrect Imprint Color","topic_section":"Artwork"},{"ord_pro_top_id":"3","order_problem_topic":"Incorrect Imprint Size","topic_section":"Artwork"},{"ord_pro_top_id":"4","order_problem_topic":"Incorrect Artwork Design or Layout","topic_section":"Artwork"},{"ord_pro_top_id":"5","order_problem_topic":"Items Broken or Damaged","topic_section":"Product"},{"ord_pro_top_id":"6","order_problem_topic":"Items Missing or Full Order Not Received","topic_section":"Product"},{"ord_pro_top_id":"7","order_problem_topic":"Incorrect Item Color","topic_section":"Product"},{"ord_pro_top_id":"8","order_problem_topic":"Incorrect Item Received","topic_section":"Product"},{"ord_pro_top_id":"9","order_problem_topic":"Incorrect Order Received","topic_section":"Product"},{"ord_pro_top_id":"10","order_problem_topic":"Faulty Products \/ Items Not Working","topic_section":"Product"},{"ord_pro_top_id":"11","order_problem_topic":"Missing Product Instructions","topic_section":"Product"},{"ord_pro_top_id":"12","order_problem_topic":"Items Not as Described on Website","topic_section":"Product"},{"ord_pro_top_id":"13","order_problem_topic":"Did Not Receive a Tracking Number","topic_section":"Shipping"},{"ord_pro_top_id":"14","order_problem_topic":"Order Not Received - Help!","topic_section":"Shipping"},{"ord_pro_top_id":"15","order_problem_topic":"Order Shipped to the Wrong Address","topic_section":"Shipping"},{"ord_pro_top_id":"16","order_problem_topic":"Order Arriving \/ Arrived Late","topic_section":"Shipping"},{"ord_pro_top_id":"17","order_problem_topic":"Tracking Status Still Shows \"Pending\"","topic_section":"Shipping"}],"additional_questions":[{"ord_pro_que_joi_id":"1","ord_pro_top_id":"1","ord_pro_add_que_id":"1","additional_question_title":"How many units are affected? "},{"ord_pro_que_joi_id":"24","ord_pro_top_id":"10","ord_pro_add_que_id":"1","additional_question_title":"How many units are affected? "},{"ord_pro_que_joi_id":"17","ord_pro_top_id":"7","ord_pro_add_que_id":"1","additional_question_title":"How many units are affected? "},{"ord_pro_que_joi_id":"14","ord_pro_top_id":"6","ord_pro_add_que_id":"1","additional_question_title":"How many units are affected? "},{"ord_pro_que_joi_id":"11","ord_pro_top_id":"5","ord_pro_add_que_id":"1","additional_question_title":"How many units are affected? "},{"ord_pro_que_joi_id":"27","ord_pro_top_id":"11","ord_pro_add_que_id":"1","additional_question_title":"How many units are affected? "},{"ord_pro_que_joi_id":"6","ord_pro_top_id":"3","ord_pro_add_que_id":"2","additional_question_title":"Please describe the artwork issue and how it varied from your artwork proof?"},{"ord_pro_que_joi_id":"9","ord_pro_top_id":"4","ord_pro_add_que_id":"2","additional_question_title":"Please describe the artwork issue and how it varied from your artwork proof?"},{"ord_pro_que_joi_id":"28","ord_pro_top_id":"11","ord_pro_add_que_id":"3","additional_question_title":"Please describe the issues that you have having?"},{"ord_pro_que_joi_id":"29","ord_pro_top_id":"12","ord_pro_add_que_id":"3","additional_question_title":"Please describe the issues that you have having?"},{"ord_pro_que_joi_id":"12","ord_pro_top_id":"5","ord_pro_add_que_id":"3","additional_question_title":"Please describe the issues that you have having?"},{"ord_pro_que_joi_id":"4","ord_pro_top_id":"2","ord_pro_add_que_id":"3","additional_question_title":"Please describe the issues that you have having?"},{"ord_pro_que_joi_id":"25","ord_pro_top_id":"10","ord_pro_add_que_id":"3","additional_question_title":"Please describe the issues that you have having?"},{"ord_pro_que_joi_id":"20","ord_pro_top_id":"8","ord_pro_add_que_id":"4","additional_question_title":"We need a few clear pictures or videos of your issues to process your claim with our factory. "},{"ord_pro_que_joi_id":"2","ord_pro_top_id":"1","ord_pro_add_que_id":"4","additional_question_title":"We need a few clear pictures or videos of your issues to process your claim with our factory. "},{"ord_pro_que_joi_id":"7","ord_pro_top_id":"3","ord_pro_add_que_id":"4","additional_question_title":"We need a few clear pictures or videos of your issues to process your claim with our factory. "},{"ord_pro_que_joi_id":"18","ord_pro_top_id":"7","ord_pro_add_que_id":"4","additional_question_title":"We need a few clear pictures or videos of your issues to process your claim with our factory. "},{"ord_pro_que_joi_id":"13","ord_pro_top_id":"5","ord_pro_add_que_id":"4","additional_question_title":"We need a few clear pictures or videos of your issues to process your claim with our factory. "},{"ord_pro_que_joi_id":"5","ord_pro_top_id":"2","ord_pro_add_que_id":"4","additional_question_title":"We need a few clear pictures or videos of your issues to process your claim with our factory. "},{"ord_pro_que_joi_id":"10","ord_pro_top_id":"4","ord_pro_add_que_id":"4","additional_question_title":"We need a few clear pictures or videos of your issues to process your claim with our factory. "},{"ord_pro_que_joi_id":"22","ord_pro_top_id":"9","ord_pro_add_que_id":"4","additional_question_title":"We need a few clear pictures or videos of your issues to process your claim with our factory. "},{"ord_pro_que_joi_id":"32","ord_pro_top_id":"14","ord_pro_add_que_id":"5","additional_question_title":"Have you contacted the Shipping Carrier? If So, what did they say?"},{"ord_pro_que_joi_id":"34","ord_pro_top_id":"15","ord_pro_add_que_id":"5","additional_question_title":"Have you contacted the Shipping Carrier? If So, what did they say?"},{"ord_pro_que_joi_id":"15","ord_pro_top_id":"6","ord_pro_add_que_id":"5","additional_question_title":"Have you contacted the Shipping Carrier? If So, what did they say?"},{"ord_pro_que_joi_id":"31","ord_pro_top_id":"13","ord_pro_add_que_id":"6","additional_question_title":"Any other comments regarding this issue?"},{"ord_pro_que_joi_id":"33","ord_pro_top_id":"14","ord_pro_add_que_id":"6","additional_question_title":"Any other comments regarding this issue?"},{"ord_pro_que_joi_id":"35","ord_pro_top_id":"15","ord_pro_add_que_id":"6","additional_question_title":"Any other comments regarding this issue?"},{"ord_pro_que_joi_id":"23","ord_pro_top_id":"9","ord_pro_add_que_id":"6","additional_question_title":"Any other comments regarding this issue?"},{"ord_pro_que_joi_id":"21","ord_pro_top_id":"8","ord_pro_add_que_id":"6","additional_question_title":"Any other comments regarding this issue?"},{"ord_pro_que_joi_id":"19","ord_pro_top_id":"7","ord_pro_add_que_id":"6","additional_question_title":"Any other comments regarding this issue?"},{"ord_pro_que_joi_id":"16","ord_pro_top_id":"6","ord_pro_add_que_id":"6","additional_question_title":"Any other comments regarding this issue?"},{"ord_pro_que_joi_id":"8","ord_pro_top_id":"3","ord_pro_add_que_id":"6","additional_question_title":"Any other comments regarding this issue?"},{"ord_pro_que_joi_id":"3","ord_pro_top_id":"1","ord_pro_add_que_id":"6","additional_question_title":"Any other comments regarding this issue?"},{"ord_pro_que_joi_id":"36","ord_pro_top_id":"16","ord_pro_add_que_id":"6","additional_question_title":"Any other comments regarding this issue?"}]}