UPDATE 9:49 AM CST: Fortunately, our Florida facilities have suffered little to no damage. We are making every effort to minimize delays, and will continue to keep you informed about impacted orders.
Hurricane Idalia is being described as a “once-in-a-lifetime storm." The storm is causing flooding in coastal areas and has left over 115,000 Floridians without power. We have several factories and suppliers in the Tampa, FL area that are affected. We estimate that about 40% of all of our product line will have some sort of delay from this storm starting today, August 30, 2023. FedEx and UPS has halted ground service in the area for the time being and delivery will be attempted when it is safe to do so.
The team will continue to monitor this situation to ensure the safety of employees and assess all locations to ensure they are safe before resuming operations.
Our hearts and prayers are with our extended family in Florida as they ride out Hurricane Idalia.
We have added notices to all products that are affected by this storm. In addition, to help our customers make informed order decisions, promotional products that are currently affected by Hurricane Idalia will be tagged with a “Delay” icon or red notice. These will display on the both the search page and on the product page:
To search for custom products that are NOT directly impacted by Hurricane Idalia, use the Search Filter on the left hand side and choose “On Time":
You can also shop these products using this link: Shop On Time Promotional Products
We appreciate your patience as the areas affected begin to recover from this historic storm.
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