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VIP Membership

VIP FAQs

To give our VIP customers what they want!  We are offering this program to all our Executive Advertising Customers that continually return to us for their promotional products needs. The most requested perks requested by you, our customers, were Free Setups and Free Shipping. We began working on some solutions for that, and after some shipping negotiations and pricing restructuring, our VIP Membership Program was born! And the two biggest perks are Free Setup Fees on all Products and Free Ground Shipping (up to $50 per suborder).

When you make your next purchase at www.executiveadvertising.com for promotional products, you’ll be asked if you want to become a VIP member, Just Click YES and the VIP Product will be added to your shopping cart.

As soon as you add our VIP Membership to your shopping cart. Other products that you may have in your shopping cart will be updated with the VIP Membership Perks.

Your membership is good for one year from your membership purchase date.

YES. It’s true! Under the new VIP program you will continue to have No Setup Fees on all products! And no setup fees when you reorder your products. Without the membership you will be charged setups for first time orders and repeat orders, repeat orders will be discounted.

Once you have elected to become a VIP Member (or add the VIP Membership to your shipping cart) we will apply a $50 discount towards Ground Shipping to each item (suborder) in your shopping cart.  If the shipping cost is over $50, you are responsible for the difference.  For example, the shipping total for an item in your cart is $70, and you are a VIP member, you will only pay $20 in shipping for that portion of the order.  If the shipping total is less than $50, say $43, then you will not pay anything for shipping for that item at checkout.  Shipping Discounts do not apply to expedited shipping services, it only applies to our ground shipping service. Drop ship orders will receive the $50 discount for the overall order, and will not receive a discount per location (drop ship fees still applicable).

YES. If you place an order for 10 products (10 separate suborders) that are decorated, each order will receive up to a $50 free shipping discount immediately. In this example, the 10 suborders would result in up to $500 shipping costs savings.

In short, NO. Random Printed Samples, Blank Samples, Spec Samples, and Blank Apparel orders are NOT included in the Free Shipping Perk. Full orders of decorated promotional products or decorated apparel are included in our Free Shipping Perk, which covers up to $50 of Ground Shipping per order.

YES. Ground or 2-Day Air Shipping to any of these places are included in our Free Shipping Perk.

YES.  The discount applies to the "UPS Standard" shipping method which is the international ground shipping method with UPS. 

YES. One of the best Executive Advertising hidden gems is the ability to mix/match your decorated apparel items.  When you order different apparel items with the same artwork in the same location on each item, you can use our “Apparel Groups” system which consolidates multiple apparel styles into one suborder.  When this happens each suborder (or apparel group) will receive our Free Shipping perk per decorated suborder, not per apparel style added to the apparel group since they all would ship together.   If you'd like to learn more about this feature, feel free to reach out to our customer service team!

It’s a surprise!  We want the gifts to be about you, for you, and to help give you ideas on how to promote your business.  The gifts are random and to active members only.

You tell us!  Once you have signed up for the VIP membership, visit My Account, and there will be a new section called My Memberships where you can add/edit your Marketing Address.  The Marketing Address provided is where we will send your free gifts, catalogs, and random marketing samples.  We will also confirm this address when you sign up for the VIP Program.  You can change your Marketing Address within your account at any time.  Occasionally we may reach out to see if the address has changed, usually right before we are about to send something.  This Marketing Address section will only be displayed for active VIP members.

To claim your Free Spec Sample, go to My Account > My Memberships > and look for Claim My Free Spec Sample. Look for a Yellow button that says Pick My Free Spec Sample, and start completing your purchase. Make sure to use the Coupon Code on this page so that you are not charged for the sample. The coupon code can only work with the products that are listed in that section.

For 18 years, Executive Advertising has proudly offered no setup fees without the need for a membership. In 2024, a necessary pricing restructure was implemented to continue offering the lowest product pricing available, which included adding setup fees to thousands of products in our catalogs. However, we still wanted to honor our history, and our customers, and the birth of our new VIP Membership Program began. We are rewarding customer loyalty by continuing to offer the perks of no setups, while also implementing additional perks to give those VIP customers the ultimate savings opportunities they deserve.

So sharing your membership benefits with a second account is easy. Your VIP membership can be added to a second ordering account as long as the peron that purchases the VIP membership is also an Admin User of that second ordering account. After you become a member view My Memberships page to add a second ordering account to share your VIP Benefits. To have more accounts than two you will need to purchase a new membership.

YES. We have a 60-day cancellation policy for a full refund. However any free shipping or free setups that you have received will be deducted from your membership refund, or you will need to be paid back upon cancellation.

NO. When you sign up your account is set to auto-renew every year, but you can easily adjust that in your account settings.

$100/year. Most people save around $70-80 on their first order covering most of the membership cost.

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Executive Advertising

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Free Artwork Setup on all Products

Free Shipping ($50 per order)

And so much more...

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VIP Membership Program Terms and Conditions

By participating in the VIP Membership Program (hereinafter referred to as "the Program") offered by Executive Advertising (hereinafter referred to as "the Company"), you agree to the following terms and conditions:

1. Eligibility:

  • The Program is open to all Executive Advertising customers who purchase promotional products through the website www.executiveadvertising.com.

2. Membership Enrollment:

  • To become a VIP Member, simply select the option to enroll in the Program during your purchase process. By selecting "YES" to enroll, you agree to the terms and conditions outlined herein.
  • Membership will be effective immediately upon enrollment and will be valid for one year from the date of purchase.

3. Membership Benefits:

  • VIP Members are entitled to the following benefits:
  • Free setup fees on all products.
  • Free ground shipping for each item (suborder) in the shopping cart, up to a maximum of $50 per suborder.

4. Free Setup Fee Terms:

  • The VIP Membership Program covers all setup fees and reorder setup fees.
  • All setups, including multiple imprint colors or multiple decoration locations, are included in the program benefits.
  • Please note that custom product mold charges, if applicable (e.g., for creating a mold for your product), are not covered by the program.

5. Free Shipping Terms:

  • The free shipping perk applies to ground shipping only and does not cover expedited shipping services.
  • VIP Members are responsible for any shipping costs exceeding $50 per suborder.

6. Free Spec Sample Benefits:

  • Each VIP member is entitled to order one spec (speculative) sample with their artwork decorated on it.
  • Spec samples are limited to a selection of products available under the "My Memberships" section of our website.
  • The price of the product spec sample, spec sample decoration charge, and ground shipping charges are all covered by the program benefits and are free of charge.
  • Additional decoration locations or other customizations may incur additional charges, which will be communicated to the member before processing the order.

7. Membership Renewal:

  • Membership will automatically renew on an annual basis unless the member chooses to opt out of auto-renewal through their account settings.
  • The Company reserves the right to adjust membership renewal fees without prior notice.

8. Gift Distribution:

  • As part of the Program, VIP Members may receive surprise promotional gifts, catalogs, and marketing samples.
  • Gifts will be sent to the Marketing Address provided by the member in their account settings.

9. Sample Requests:

  • VIP Members are eligible to claim one free spec sample per membership year.
  • To claim a free spec sample, members must follow the instructions provided in their account settings.

10. Membership Cancellation:

  • VIP Members may cancel their membership within 60 days of enrollment for a full refund, subject to deduction of any benefits received (e.g., free shipping, free setups).
  • Refunds will be processed back to the original payment method used for membership purchase.
  • Members who cancel their membership will forfeit any remaining benefits.

11. Multiple Accounts:

  • VIP Members may add their membership benefits to a second ordering account, provided they are an Admin User of that account.
  • Additional accounts beyond two will require the purchase of a new membership.

12. Program Changes:

  • The Company reserves the right to modify, suspend, or terminate the Program or any aspect of it at any time without prior notice.            
    Any such changes will be effective immediately upon posting on the Executive Advertising website.

13. Governing Law:

  • These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Executive Advertising is based Hendersonville, TN, in Sumner County.

14. Shipping to Canada:

  • VIP Members residing in Canada are eligible for discounted shipping rates through the "UPS Standard" international ground shipping method.
  • The free shipping perk applies to the "UPS Standard" shipping method for deliveries to Canadian addresses.

15. Shipping to Alaska, Hawaii, or Puerto Rico:

  • VIP Members residing in Alaska, Hawaii, or Puerto Rico are eligible for free ground or 2-Day Air shipping.
  • The free shipping perk applies to deliveries to addresses within these regions.

16. Agreement to Terms:

  • By enrolling in the Program, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions.

17. Contact Information:

  • For questions or concerns regarding the VIP Membership Program, please contact Executive Advertising customer support.
  • By enrolling in the VIP Membership Program, you acknowledge that you have read, understood, and agreed to these terms and conditions. The Company reserves the right to amend these terms and conditions at any time without prior notice.
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